Customer contact
Customer contact
Shift2's customer contact system helps local governments manage customer interactions in one central location. Shift2's integrated approach ensures that no point of contact with residents is lost. This allows you to offer a seamless and consistent customer experience. Ideal, right?
A customer contact system that goes beyond interactions
With powerful analytics and reporting tools, Shift2's customer contact system provides valuable insights into customer behavior and trends, enabling you as a government agency to make informed decisions and continuously improve customer contact.
Our intuitive interface makes it easy for all employees to use the system, regardless of their technical skills. In addition, our customer contact system is fully customizable to the specific needs of each government agency, ensuring that it perfectly aligns with their unique goals and processes.
Simple, powerful, and easily integrated
✓ Integrated customer contact management
✓ Powerful analytics and reporting
✓ Easy-to-use interface
✓ Fully customizable to your process
Request a demo
Together we improve
"With Shift2's customer contact system, we are making a difference in the way local governments interact with residents. Our solution not only offers all the necessary tools, but is also intuitive and scalable, ensuring that your contact with residents is always one step ahead."
– Robert Groeneweg, business development manager
Integrated customer contact management
Manage all your customer interactions on one platform, from emails and phone calls to chat messages and social media.
Powerful analytics and reporting
Gain deep insights into your customer data with advanced analytics and reporting tools, enabling you to make informed decisions.
Easy-to-use interface
Our intuitive interface makes it easy for all your employees to use the system without extensive training.
Discover the power of efficient customer contact
During a no-obligation demo, we will be happy to give you a tour of our website solution. At the same time, you can ask our experts all your questions. This can be done online or on location. We make it shift ;)
