For provinces
Provinces play a crucial role in managing and facilitating regional affairs in the Netherlands. They face the challenge of providing efficient and accessible digital services in a rapidly changing digital world. We understand these challenges and provide solutions that transform processes.
The added value of our solutions for provinces
1. Informing residents and business owners
With Shift2's website and PDC solutions, your residents and business owners are always informed about important issues. Our solutions allow municipalities to share news, announcements and other essential information easily with accessible content (at B1 level). So residents are always up to date in an inclusive and accessible way.
2. Request and arrange things online by residents and business owners
Inseparable from providing digital services is the ability to request, change or arrange things online. We offer several solutions, such as our Form, e-services and a MyProvince solution. These enable your residents to request and arrange provincial services online. From permit applications to address changes, our e-services are designed to streamline processes and increase customer satisfaction. With Shift2's solutions, residents can easily submit and track their requests, ensuring faster and more efficient service delivery.
3. Online consultation of personal matters
With the MijnProvincie solution, residents and business owners can easily access their personal information and the status of their requests online. This increases transparency and reduces the workload for county employees. residents can access their information anytime and anywhere, creating greater trust and satisfaction.
4. Integrating with systems
Our software integrates seamlessly with existing back-office systems, ensuring efficient data exchange and smooth processing of requests. This means less manual input and less potential for errors, resulting in more streamlined and efficient service delivery. Integrations with and between our software are based on the standard interfaces known to provinces, from Standard Exchange Formats and messages to APIs that have been established.
Digital services are more than just an online intake with a resident and business owner. Digital service is the chain from intake to processing, without having to manually enter things and asking a resident or business owner for information that the government already has.
