For municipalities
Municipalities face the challenge of providing efficient and accessible digital services to their residents and business owners in a world that is constantly changing. We understand these challenges and provide solutions that transform municipal processes.
The added value of our solutions for municipalities
1. Informing residents and business owners
With Shift2's website and PDC solutions, your residents and business owners are always informed about important issues. Our solutions allow municipalities to share news, announcements and other essential information easily with accessible content (at B1 level). So residents are always up to date in an inclusive and accessible way.
2. Request and arrange things online by residents and business owners
In other words, digital services. Essential to providing digital services is the ability to request, change or arrange things online. We offer various solutions, such as our Form, e-service and MijnGemeente solutions. These enable your residents and business owners to request and arrange municipal services online. From permit applications to address changes, our e-services are designed to streamline processes and increase customer satisfaction. With Shift2's solutions, residents can easily submit and track their requests, ensuring faster and more efficient service delivery.
3. Online consultation of personal matters
With the MijnGemeente solution (PiP), residents can easily access their personal information and the status of their applications online. This increases transparency and reduces the workload for municipal employees. Residents can access their information anytime, anywhere, creating greater trust and satisfaction.
4. Integrate with systems and digital processing in the chain
Our software integrates seamlessly with existing back-office systems, ensuring efficient data exchange and smooth processing of requests. This means less manual input and less potential for errors, resulting in more streamlined and efficient service delivery. Integrations with and between our software are based on the standard interfaces that municipalities are familiar with, from Standard Exchange Formats and messages to APIs established at forum standardization and VNG to custom interrgations compliant with the BIO. Digital services are more than just an online intake with a resident. Digital services are the chain from intake to processing, without a civil servant having to manually enter things and a resident being asked for information that the government already has.
5. Support in the civic affairs process
As initiator and community puller of vrijBRP, we offer a reliable platform for civil affairs. A setup of various software components that enables municipalities to facilitate the complete civil affairs service and comply with the BRP law. Civil Affairs is a chain that Shift2 can manage from online intake to processing data according to the law.
6. Support for officials and poll workers during elections
At Shift2, we understand that the smooth running of elections is crucial for municipalities. That's why we offer comprehensive support and advanced software solutions to make the election process efficient and reliable. Our election software provides a complete platform that allows you to manage all aspects of the election process. From scheduling and assigning polling officials to tracking current turnout dates and presenting interim and final results. This saves time and reduces the risk of errors, allowing you to run elections with confidence.
