Blogs

Digital services are now the norm. Residents expect to be able to submit applications at their convenience and no longer have to make unnecessary trips to the town hall. But the smarter and more digital processes become, the greater the risk that the human element will fade into the background.

Want to get a handle on your digital landscape, but don't know where to start? In this blog, we'll show you how to map out all your websites, domains, and functionalities in six easy steps.

Do you really have an overview of all your websites? Discover in six concrete steps how to prevent fragmentation and gain control over your entire online landscape.

Accessible education is about equal opportunities to learn and grow. Whether you need extra support, have difficulty reading, or thrive in a digital learning environment, everyone should be able to participate. The same applies to government services. Residents should have access to information and services anytime, anywhere—regardless of their background, disability, or digital skills.

The BAR Waste Management website revamp transformed an outdated site into a fresh, user-friendly, and modern online space for residents. Consultant Nick explains how the process unfolded, which choices made the difference, and why the collaboration was so special.

Want to improve digital accessibility? Many municipalities are stuck with technical barriers that they themselves have no control over.
Why is it impossible to solve everything through content management? What if the cause of the problems is technical rather than content-related?

Digital accessibility is not the responsibility of one person or department. What if IT does everything right, but communication remains inaccessible? Or if software is purchased without considering accessibility? In this blog, we explain why digital accessibility is a shared responsibility.

As a municipality, you want residents to find the information they are looking for quickly and easily. However, in practice, visitors often get lost on municipal websites. How can you prevent this? In this blog, consultant Nick gives five tips for improvement.

Minister of Digital Affairs responsible for the digital transformation of the government. Is that sufficient?

But when does a sub-site really add value, and what are the potential pitfalls? We'll walk you through the pros and cons and give you examples from other local authorities!

In an increasingly diverse society, it is important that government websites are accessible to everyone, regardless of language. But why? And what are the advantages of a multilingual website?

The Government Digital Accessibility Decree (BDTO) requires government websites to be accessible in accordance with the WCAG 2.1 guidelines (levels A and AA). How do you approach this as a local government?

The Open Government Act (Woo) is imminent, and the clock is ticking inexorably. For many municipalities, water boards, and provinces, this means one thing: take action.

We have listed five ingredients for a successful KCC for you.

A future-proof WOO solution for the automatic publication of information

Government websites are the go-to source for residents seeking information and services. But how do you know if a website is truly effective? Measuring effectiveness is often more difficult than expected. KPIs provide insight and are the key to success. Discover why smart KPIs are indispensable for an accessible, reliable, and future-proof government website.

In this blog, we take a closer look at the common challenges of managing multiple websites.

We want clear texts. On our website, in our letters. Texts that our readers understand immediately.

A form is an essential part of digital services, but it can quickly become overwhelming if it is too complex.

In the ever-changing digital world, the security of government websites is crucial.

I have truly found my place here and really enjoy what I do!

The possibilities for using language models, such as ChatGPT, are now available and developing rapidly.

Thanks to our ISO certifications, we can support even more municipalities with their elections.

Making information from a video accessible with audio description and text alternatives.

All (local) authorities are required to make their websites accessible to everyone.

Maarten van der Veer explains how municipalities can organize their elections as smoothly as possible.

The Felix municipalities are pleased. There are many advantages compared to our counter solution.

For our forms and the PIP, 2021 has so far been dominated by maintenance and renewal of the underlying foundation of the solutions.

Check that your texts are understandable.

Curious about how you can improve your website? Read our 10 tips to find out how.

Well-rated online services depend on providing the right information at the right time in an accessible manner.

Every resident has the right to live like everyone else and participate in society.

We see that improving digital forms is on every customer's to-do list.

“And then, with a big bang, suddenly 75 forms went live. That was really fun!”

Awareness of digital accessibility within your organization