Forms
Forms
Report a change of address online at a time that suits you, request an extract from the municipal database, or submit an objection. As a government, you want to make things as easy as possible for your residents. Forms are therefore an essential tool in your digital, interactive services. With our forms solution, you can easily create user-friendly and secure online forms. Ideal for government agencies that want to improve digital interactions with citizens.
Accessible without programming knowledge
Our form solution has many useful features. You can easily build a form without any programming knowledge, use (hundreds of) templates, or customize them for your organization. It is possible to share results with others and reuse frequently used question sets, for example. In addition, it meets digital accessibility requirements and can be used on any device. Our solution enables complete, inclusive, and accessible intake of digital applications. Ideal, right?
Complete, user-friendly, and flexible
✓ No programming knowledge required
✓ Complies with all digital accessibility requirements
✓ Complies with all security requirements for Dutch government agencies
✓ Hundreds of templates for municipalities, water boards, and provinces
✓ Customizable templates and question sets
✓ Authentication options including DigiD, eIDAS, and eHerkenning
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Benefits for visitors and administrators
For residents
- The forms are responsive and can therefore be filled in on tablets and mobile phones.
- You are taken along in an accessible and logical flow.
- After logging in with DigiD or eIDAS, available personal data is automatically loaded into the form.
- You can see your progress as you fill out a form.
- Forms can be saved, allowing the user to continue at a later time.
- Forms are secured so that the data entered is sent in encrypted form.
- Attachments can be added to a form.
- Submitted forms can be downloaded/printed for your own records.
For the administrator
- Forms are easy to build without programming knowledge.
- Forms and question sets can be easily duplicated and modified.
- Completed forms can be emailed directly to specific departments within the organization.
- Use decision trees to optimize and shorten forms.
- Various choices of element types such as text field, date field, dropdown option, radio button, add attachments, etc., and conditions such as required field, default value, maximum number of characters.
- Forms are secured via SSL/PKI certificates to encrypt the data entered.
Together we improve
"With Shift2's customer contact system, we are transforming the digital interaction between local governments and residents. The system offers all the necessary tools, is intuitive to use, and is scalable to meet your service ambitions."
– Philip Engels, product owner
Discover the power of our
form solution
During a no-obligation demo, we will be happy to give you a tour of our website solution. At the same time, you can ask our experts all your questions. This can be done online or on location. Whatever you prefer!
