Customer cases

Digital services are now the norm. Residents expect to be able to submit applications at their convenience and no longer have to make unnecessary trips to the town hall. But the smarter and more digital processes become, the greater the risk that the human element will fade into the background.

The BAR Waste Management website revamp transformed an outdated site into a fresh, user-friendly, and modern online space for residents. Consultant Nick explains how the process unfolded, which choices made the difference, and why the collaboration was so special.

In this blog, we will take you through the steps we took together with the municipality to create a new accessible website.

In conversation with Pirette Wouters, Open Government Act (Woo) project leader, about the smooth and rapid implementation of their Woo solution.

The municipality of Heerlen took on this challenge together with us and achieved a fantastic result: a modern, accessible website that has been embraced by both residents and businesses.

The municipality of Beverwijk chose to work with Shift2 to map out their sub(websites).

This is how Land van Cuijk gained control of their municipal elections with Shift2.

The municipality of Roerdalen developed a new city marketing website in collaboration with Shift2.

It turned out to be a nice combination of customization and making use of what was available.

Smaller municipalities should also be able to use the latest software during elections to make things as easy as possible for their polling station staff and themselves.

This is the first election to take place during the coronavirus pandemic. Thanks in part to Shift2's MijnStembureau app, everything went smoothly.

How can we better inform our residents and businesses about what we have to offer?

Housing association Opmeer investigated whether the route and names of various processes on its website are clear to users. This yielded valuable insights.

The municipalities of Ooststellingwerf, Weststellingwerf, and Opsterland joined forces to optimize their personal internet portal (PIP).

“And then, with a big bang, suddenly 75 forms went live. That was really fun!”