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Digital services are now the norm. Residents expect to be able to submit applications at their convenience and no longer have to make unnecessary trips to the town hall. But the smarter and more digital processes become, the greater the risk that the human element will fade into the background.

Digital services are now the norm. Residents expect to be able to submit applications at their convenience and no longer have to make unnecessary trips to the town hall. But the smarter and more digital processes become, the greater the risk that the human element will fade into the background.

In this episode of the Shift2 Podcast, our host Pouyan talks to two experts: Frits Karskens (accessibility expert at Shift2) and Marijn van der Laan (commercial director at Cardan Technobility). Together, they explain why accessibility should be a permanent fixture in every organization.

Want to get a handle on your digital landscape, but don't know where to start? In this blog, we'll show you how to map out all your websites, domains, and functionalities in six easy steps.

Do you really have an overview of all your websites? Discover in six concrete steps how to prevent fragmentation and gain control over your entire online landscape.

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Accessible education is about equal opportunities to learn and grow. Whether you need extra support, have difficulty reading, or thrive in a digital learning environment, everyone should be able to participate. The same applies to government services. Residents should have access to information and services anytime, anywhere—regardless of their background, disability, or digital skills.

The BAR Waste Management website revamp transformed an outdated site into a fresh, user-friendly, and modern online space for residents. Consultant Nick explains how the process unfolded, which choices made the difference, and why the collaboration was so special.